berth44
1st Mate 
Keeper of the Locker
Posts: 1.6K
Likes: 24
Last online May 1, 2017 16:15:41 GMT
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Post by berth44 on Feb 23, 2012 21:11:12 GMT
Well,there has not been a reply yet Phil, last (and first) usage of the service dept they were onto it 'just like that'..now I'm in 'tender hooks!!'...cough....Dave
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Post by bluedot0 on Feb 23, 2012 22:13:51 GMT
Hope it works out, if I were u I would feel very ripped off atm......Phil
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berth44
1st Mate
Keeper of the Locker
Posts: 1.6K
Likes: 24
Last online May 1, 2017 16:15:41 GMT
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Post by berth44 on Feb 23, 2012 22:26:37 GMT
I am Phil,but as usual I live in hope....Dave
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Post by bluedot0 on Feb 24, 2012 3:25:39 GMT
I can't get over this one, the word "new" was used and it sounds very second hand what u got.......so the tinny bastards better cough up......Phil
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berth44
1st Mate
Keeper of the Locker
Posts: 1.6K
Likes: 24
Last online May 1, 2017 16:15:41 GMT
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Post by berth44 on Feb 24, 2012 5:31:20 GMT
I reckon you are dead right,it was not in a box and it had traces of 'dust' on the front of the tender when I comes to finking aboot it!!.Dave
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berth44
1st Mate
Keeper of the Locker
Posts: 1.6K
Likes: 24
Last online May 1, 2017 16:15:41 GMT
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Post by berth44 on Mar 16, 2012 5:38:06 GMT
Well, I'm not complaining about Backmann Service no more. Waiting for me this afternoon a 'small package' "Hmm", what can it be,not my paint already?.
Contained within from Backmann Europe, one brand new tender body,and a detail pack containing the coal rails,brake rods and the water scoop...not complaining now , that's service, and it's what you can call 'fixing the complaint'..I never thought that they would give me a new tender body as well!!....Thanks Backmann 'Service Team'.....a very happy Dave.
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